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Cresta Jameson Hotel eyes five-star status

“The future is bright. This is a hotel that has a history of service, and nothing beats customer relationship management, and that is the other pillar that we are going to be starting."

THE Cresta Jameson Hotel, in central Harare, is to go under major refurbishment to improve its hospitality and target five-star standards from the current three-star. Speaking during a media tour of the hotel on Wednesday, the general manager, Chrispen Chimumvuri, said Cresta Jameson would undergo extensive renovations. “In terms of the state of the hotel,…

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